Time for a Hospitality Check Up
Among the areas proven to be critical to growing any size church, the most important are welcoming and following up with newcomers to get them connected to the congregation.
To assist congregations in the Diocese of Georgia with a hospitality tune up, I created a 3-page checklist, which is online here: Hospitality Checklist. The checklist takes a visitor’s encounter with your church from before they arrive until after they are home.
Included at the bottom of the checklist are two other ways to put your hospitality to the test:
- Have members of your vestry or greeting teams visit other Episcopal Churches and churches in your area of other denominations. Then have these teams return to brainstorm what was learned, seeing your own church with new eyes and incorporating good ideas from other churches.
- Ask a person with no church to be a “mystery worshipper” and make a report back on their experience. For examples of reports see: http://www.ship-of- fools.com/mystery/
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Remember, Word and Sacrament speak powerfully to us all. God will be present through the scripture readings, the words of the Liturgy and through Christ’s Body and Blood in the Eucharist. With all that true, many visitors will still decide whether or not to come back based on all that happens on the way in and the way out of your church. If your church is welcoming as we are called to be-greeting all who come as we would greet our Lord-then a newcomer may want to return. If not, that person or family may wander on to find the Christ they met in Word and Sacrament together with a congregation ready to receive them.
The Rev. Canon Frank Logue
Canon to the Ordinary
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